Senior Product Manager, Customer Tribe
About us
Moove is a mobility fintech empowering mobility entrepreneurs by democratising vehicle ownership in emerging markets. We have operations in London, Amsterdam, Lagos, Accra, Joburg, Cape Town, Nairobi and Dubai, and are scaling our global footprint rapidly. Co-founded in 2019 by Ladi Delano, a serial entrepreneur who has built businesses in Asia and Africa, and Jide Odunsi, a former senior Goldman Sachs banker and McKinsey alumnus, Moove has raised over $68m to date from some of the world's leading fintech VCs including Speedinvest and Left Lane Capital, and global lenders including the IFC. We are also Uber's exclusive fleet supply and financing partner in key emerging markets.
Product & Technology at Moove
Our Tech teams are led by Product Managers (PM) - ‘CEOs of the Products’ - who are accountable for building great products, delivering them to customers and evolving them throughout the product life-cycle. They do this as part of cross-functional teams composed of software developers, designers, data scientists, business analysts, customer service, operations and so on. PMs are also responsible for the speed and quality of the team’s decisions in order to maximize customer value and business impact.
About the role
Utilize qualitative and quantitative insights to develop hypotheses and make product decisions.
Define, prioritize and communicate long-term product goals, breaking them down into tangible hypotheses and deliverables
Craft compelling product proposals that draw on strong commercial awareness to gain the buy-in of an executive audience
Define, guide and execute our product strategy to deliver tools that empower our customers
Define clear success metrics and support your team to achieve them
Partner with engineers, designers, marketing, acquisition, customer operations, strategy and analytics teams to champion cross-functional product development centred on the customer needs
Contribute to others’ growth through mentoring and building capabilities across the organization, rolling up your sleeves to support any teammate in need
Communicate and collaborate with leaders from multiple disciplines and across multiple product lines
You’ll likely be
Highly analytical and confident working with numbers and making decisions informed by data
A strong relationship builder able to connect effectively with technical and non-technical audiences across all levels of the business
Confident working with ambiguity and adept at turning incomplete and potentially conflicting inputs into clear, concise and robust actions
Inspired by Moove’s vision of economic empowerment for emerging markets
An innovative problem-solver energised by the prospect
Of a growth mindset with a demonstrable willingness and ability to learn within and adapt to a fast-paced, high-growth environment
Required skills and experience
5+ years delivering enterprise software and SaaS products in a startup/scaleup or similar high-growth, fast-paced environment
3+ years of experience working on fintech products as a Product Manager, Engineer, Architect or Analyst
Crafting product vision, strategy, OKRs and goals for your teams and products
Leading cross-functional teams of engineers, UX researchers, product designers and analysts to create significant value and impact for customers
Owning and supporting the entire product lifecycle to drive remarkable results of successful tech products
Segmenting customers, running multiple tests (eg. multivariat), tracking user behaviour, and prioritising and managing your teams’ backlogs and stakeholders; and
Balancing data-driven decision-making and insights with a keen product managers’ intuition
Excellent understanding of the software development lifecycle
Experience working on Fintech products
Experience navigating the added complexity of working across geographies in a rapidly expanding global business, and in a heavily remote collaboration environment
Advanced English language skills (our primary common language across geographies)
About the team
Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.
Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.
EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.
Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratize financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence,
- Department
- Product
- Locations
- Dubai
Dubai
Senior Product Manager, Customer Tribe
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